Transforming B2B eCommerce for a Leading Janitorial Distributor with Axim Commerce
INDUSTRY
Janitorial Supply
PLATFORM
Axim Commerce
About Abe Janitorial
Abe Janitorial Supply is a leading janitorial and cleaning products distributor, serving contract customers such as government agencies, schools, healthcare facilities, and local authorities since 1989. Headquartered in Sacramento, California, Abe Janitorial offers a broad catalog of chemicals, cleaning tools, paper products, and food service essentials, supported by competitive pricing and fast, reliable delivery.
Known for handling large-scale and custom B2B orders, Abe Janitorial required a modern digital platform that could support institutional buying workflows and long-term growth.
The Challenge
Abe Janitorial’s previous website was built on outdated technologies, including Joomla CMS, basic PHP, and jQuery. While functional at one point, the platform increasingly became a bottleneck for both customers and internal teams.
Key challenges included:
Slow and unresponsive user experience, especially when browsing large product catalogs
Long page load times, discouraging bulk orders and repeat purchases
Outdated website design, impacting trust and credibility
No mobile optimization, making it difficult for customers to order from smartphones or tablets
Manual content and catalog updates, increasing operational effort and risk of errors
Lack of real-time inventory and pricing updates, leading to confusion and inefficiencies
These limitations made it difficult for Abe Janitorial to scale its B2B eCommerce operations and keep pace with evolving customer expectations in the janitorial supply market.
The Solution: Moving to Axim Commerce
Abe Janitorial partnered with Axim Commerce to modernize its B2B eCommerce experience and create a scalable, ERP-connected digital foundation.
During the transformation, two major challenges were identified and addressed.
Key Challenges Solved
1. Corporate Account and Hierarchy Management
The Challenge
Abe Janitorial serves enterprise and institutional customers that require complex corporate account structures, including multiple locations, users, and approval workflows. The legacy system lacked a structured way to manage these relationships.
The Impact
Without proper hierarchy and role management, it was difficult to assign permissions, manage corporate accounts, and streamline order approvals for large customers.
How Axim Commerce Solved It
Axim Commerce implemented a structured corporate hierarchy model, defining company relationships, roles, and permissions aligned with Abe Janitorial’s real-world operations. With close collaboration from the client, existing accounts were reorganized to support scalable B2B workflows and enterprise buying needs.
2. Real-Time ERP Data Synchronization
The Challenge
Maintaining accurate pricing, inventory, customer data, addresses, and order status required real-time synchronization with Abe Janitorial’s ERP system.
The Impact
Without real-time integration, customers risked seeing incorrect pricing or stock availability, while internal teams relied on manual updates that slowed operations and increased errors.
How Axim Commerce Solved It
A custom real-time ERP Connector was implemented to synchronize critical data between the ERP system and Axim Commerce. This ensured up-to-date pricing, inventory, customer details, billing and shipping addresses, PO numbers, and order status across the platform.
Implementation Highlights
Modern, responsive B2B eCommerce storefront built on Axim Commerce
Structured corporate account and user role management
Real-time ERP integration for pricing, inventory, customers, and orders
Improved performance for large product catalogs
Mobile-optimized experience for on-the-go buyers
Business Impact
With Axim Commerce in place, Abe Janitorial achieved significant improvements across customer experience and operations:
Faster, more responsive B2B eCommerce experience
Accurate, real-time pricing and inventory visibility
Reduced manual effort for internal teams
Scalable corporate account management for enterprise customers
Improved mobile ordering experience
Stronger foundation to support large, custom, and contract-based orders
Conclusion
What began as a website upgrade evolved into a complete B2B eCommerce transformation for Abe Janitorial Supply.
By moving to Axim Commerce, Abe Janitorial now operates on a modern, ERP-integrated B2B eCommerce platform designed for distributors. The solution supports complex corporate buying structures, real-time data accuracy, and scalable growth, enabling Abe Janitorial to better serve institutional and commercial customers in a highly competitive market.
