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Privacy Policy

Last Updated: February 4, 2026

Welcome to Axim Commerce. We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information in relation to our B2B eCommerce platform and services.

This policy applies to all users of our services, including our website, platform, and any related applications (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information we receive from third parties.

  1. Information You Provide to Us:
  • Account Information: When you create an account, we collect information like your name, company name, email address, phone number, and physical address.
  • Transaction Information: We collect details about transactions you carry out through our Services, including product details, order information, and shipping details.
  • Payment Information: Axim Commerce does not store or have access to any sensitive payment data, helping to ensure your information remains secure. We use trusted third-party providers, with Stripe or Authorize.net as our default payment providers, for payment processing on our platform. These providers process your payment information in accordance with strict PCI compliance standards, ensuring the safety and confidentiality of your data. You may also integrate any third-party payment gateways as per your preference.
  • Communications: If you contact us directly, we may receive additional information about you, such as the contents of your message and any other information you choose to provide.
  1. Information We Collect Automatically:
  • Log and Usage Data: We collect information about your interactions with our Services, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
  • Device Information: We collect information about the device you use to access our Services, including hardware model, operating system, and unique device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide, operate, and maintain our Services.
  • Process and manage your orders, payments, and transactions.
  • Improve, personalize, and expand our Services.
  • Communicate with you, including for customer service, to provide you with updates and other information relating to the Service, and for marketing purposes.
  • Understand and analyze how you use our Services.
  • Detect and prevent fraud and security issues.
  • Comply with legal obligations and enforce our terms and policies.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support.
  • For Business Transactions: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Your Consent: We may share your information with other parties when we have your explicit consent to do so.
  • For Legal Reasons: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use technical and administrative security measures to protect your information from loss, misuse, and unauthorized access. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to help operate our Services, analyze usage, and for advertising purposes. Cookies are small files stored on your device that help us improve our Services and your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the GDPR. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Third-party Links

Our Services may contain links to third-party websites, applications, or services that are not operated or controlled by Axim Commerce. Please be aware that we are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit, as their practices and policies may differ from ours.

9. Who Are Our Partners?

To provide you with secure, reliable, and seamless services, Axim Commerce partners with reputable third-party companies. Key partners include payment processors such as Stripe and Authorize.net, who handle all payment transactions on our behalf. These partners have their own privacy and security standards, and we recommend reviewing their policies if you have questions about how your information is processed by them.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@aximcommerce.com